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  • Memberships in Organizations and Indices
    the body representing collectively banks both Greek and international operating in Greece Through its participation in the HBA NBG takes part in the regulatory process and the decision making process regarding the drafting of relevant legislation With regard to actions related to sustainable development the HBA has set up an interbank Committee of which NBG is a member Athens Chamber of Commerce and Industry ACCI The Athens Chamber of Commerce and Industry was set up in 1914 in order to protect and promote the commercial and industrial interests in the region NBG is represented on the Board of the ACCI The Hellenic Network for Corporate Social Responsibility The Hellenic Network for CSR the national representative of the CSR Europe Network was set up in 1999 NBG has been a core member of the Hellenic Network for CSR since December 2008 Young Entrepreneurs Association SEN NBG is a founding member and is represented on the Board of the Young Entrepreneurs Association It is a non profit organization that was set up in November 2005 on the initiative of the Hellenic Federation of Enterprises SEV and is comprised of 25 members from the business world Other Memberships In addition NBG is a member of the following associations unions and organizations Board Member Children s Hospital P A Kyriakou Supervisory Board of Certified Valuators SOE National Endowments National Gallery Foundation for Economic Industrial Research IOBE Ordinary Member Arab Hellenic Chamber of Commerce and Development International Council of Museums ICOM Society of Greek Archivists Hellenic Marine Environment Protection Association HELMEPA Hellenic Institute for Customer Service American Hellenic Chamber of Commerce Hellenic Bulgarian Chamber of Commerce and Industry British Hellenic Chamber of Commerce Franco Hellenic Chamber of Commerce and Industry J G Eynard Swiss Hellenic Association Greek Japanese Chamber of Commerce Hellenic Chinese Chamber of Commerce and Industry Hellenic Romanian Chamber of Commerce and Industry Hellenic Turkish Chamber of Commerce Association of Listed Corporations Greek Serbian Business Council Communications Institute EREVNA Piraeus Marine Club Association of Public Limited Corporations and Limited Liability Companies Hellenic Federation of Enterprises SEV The Baltic Exchange Economie Mediterranee Ecomed The European Association for Banking and Financial History E V European Investment Bank ISLTC CLUB Guide Share Europe GSE International Council on Archives ICA International Forfaiting Association IFA Institut International d Etudes Bancaires The Propeller Club of the United States Indices FTSE4Good Index Series Since 2004 the Bank has participated in the FTSE4Good Europe and FTSE4Good Global sustainability indices and is also assessed on an annual basis by the Ethical Investment Research Service EIRIS By participating in these indices NBG promotes Socially Responsible Investments These indices were created by the FTSE in response to the growing need of socially aware investors to invest in companies that have adopted globally recognized CSR standards Carbon Disclosure Project Through the Independent Non Profit Organization Carbon Disclosure Project which holds the largest database of primary corporate climate change information NBG published for the 5 th consecutive year information about its strategy regarding the greenhouse effect

    Original URL path: https://www.nbg.gr/en/the-group/corporate-social-responsibility/csr-framework/memberships (2015-07-15)
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  • Responsibility to the Economy
    Investment Products Products and services Long term Lending Long term Lending Solutions Short term Lending Short term Lending Solutions Specialized Lending Solutions Co funded Programmes Provision of guarantees International Trade Import Export Services Trade Finance Solutions Guarantee Programmes for International Transactions Corporate Cash Management Payroll Solutions Specially designed Corporate packages Payments Liquidity Management Solutions Ample variety of Corporate Cash Management options Relationship Managers Financial Institutions Project Finance Public Private Partnerships Project Update Securities Services Home Group Corporate Social Responsibility Responsibility to the Economy Responsibility to the Economy Share on facebook Tweet on twitter Print Page Content Responsible Business Operations The Bank adopts business practices that ensure a high standard Corporate Governance framework and business structures and policies that set standards of professional conduct and business ethics as well as contribute to the smooth functioning of the market and the strengthening of the shareholders confidence Extract from Code of Ethics of NBG and its Group Actions 2012 Previous Years The Bank History Financial Highlights Human Resources Human Resources Development NBG staff in numbers and charts Awards Distinctions Leading Ahead Corporate Social Responsibility CSR framework CSR Policy of NBG and its Group Organizational Structure for CSR Issues Responsibility Corporate Social Action programme Memberships in Organizations and Indices Responsibility to the Economy Responsibility to the Economy Responsibility to the Market Responsibility to the Employees Leading Ahead Responsibility to the Environment Environmental Policy Statement of NBG Environmental Management System Climate Change Responsibility to the Society NBG Cultural Foundation NBG Historical Archive Social Actions by the Banks of the NBG Group Library Annual CSR Reports Contact Corporate Governance Board of Directors Committees Management Organizational Structure Regulations Principles Shareholder Structure Contact Group companies Greece Turkey Cyprus Bulgaria Romania FYROM Servia Albania Egypt South Africa UK Malta Australia Branch and ATM Locator for Group Banks Abroad Investor

    Original URL path: https://www.nbg.gr/en/the-group/corporate-social-responsibility/responsibility-economy (2015-07-15)
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  • Responsibility to the Market
    Lending Solutions Short term Lending Short term Lending Solutions Specialized Lending Solutions Co funded Programmes Provision of guarantees International Trade Import Export Services Trade Finance Solutions Guarantee Programmes for International Transactions Corporate Cash Management Payroll Solutions Specially designed Corporate packages Payments Liquidity Management Solutions Ample variety of Corporate Cash Management options Relationship Managers Financial Institutions Project Finance Public Private Partnerships Project Update Securities Services Home Group Corporate Social Responsibility Responsibility to the Market Responsibility to the Market Share on facebook Tweet on twitter Print Page Content The Customer first The primary goal of any activity and action pursued by the Bank and the Group is to ensure customer trust and satisfaction NBG respects its customers individual needs views and opinions and always endeavours to resolveamicably and effectively any complaints it may receive The Bank keeps abreast of technological developments enhances its competitiveness and uses innovation in promoting its products and services to its customers Extract from Code of Ethics of NBG and its Group Actions 2012 Previous years The Bank History Financial Highlights Human Resources Human Resources Development NBG staff in numbers and charts Awards Distinctions Leading Ahead Corporate Social Responsibility CSR framework CSR Policy of NBG and its Group Organizational Structure for CSR Issues Responsibility Corporate Social Action programme Memberships in Organizations and Indices Responsibility to the Economy Responsibility to the Market Responsibility to the Market Responsibility to the Employees Leading Ahead Responsibility to the Environment Environmental Policy Statement of NBG Environmental Management System Climate Change Responsibility to the Society NBG Cultural Foundation NBG Historical Archive Social Actions by the Banks of the NBG Group Library Annual CSR Reports Contact Corporate Governance Board of Directors Committees Management Organizational Structure Regulations Principles Shareholder Structure Contact Group companies Greece Turkey Cyprus Bulgaria Romania FYROM Servia Albania Egypt South Africa UK Malta

    Original URL path: https://www.nbg.gr/en/the-group/corporate-social-responsibility/responsibility-market (2015-07-15)
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  • Responsibility to the Employees
    Lending Solutions Short term Lending Short term Lending Solutions Specialized Lending Solutions Co funded Programmes Provision of guarantees International Trade Import Export Services Trade Finance Solutions Guarantee Programmes for International Transactions Corporate Cash Management Payroll Solutions Specially designed Corporate packages Payments Liquidity Management Solutions Ample variety of Corporate Cash Management options Relationship Managers Financial Institutions Project Finance Public Private Partnerships Project Update Securities Services Home Group Corporate Social Responsibility Responsibility to the Employees Responsibility to the Employees Share on facebook Tweet on twitter Print Page Content Concern for our Employees The strength of the Bank and the Group lies in their People One of the key priorities of NBG is to develop and retain high quality staff To this end the Bank ensures good and safe working conditions and equal right and opportunities for all implements staff performance evaluation and provides for substantial training and personal development programmes for constantly improving staff skills Extract from Code of Ethics of NBG and its Group Actions 2012 Previous Years The Bank History Financial Highlights Human Resources Human Resources Development NBG staff in numbers and charts Awards Distinctions Leading Ahead Corporate Social Responsibility CSR framework CSR Policy of NBG and its Group Organizational Structure for CSR Issues Responsibility Corporate Social Action programme Memberships in Organizations and Indices Responsibility to the Economy Responsibility to the Market Responsibility to the Employees Responsibility to the Employees Leading Ahead Responsibility to the Environment Environmental Policy Statement of NBG Environmental Management System Climate Change Responsibility to the Society NBG Cultural Foundation NBG Historical Archive Social Actions by the Banks of the NBG Group Library Annual CSR Reports Contact Corporate Governance Board of Directors Committees Management Organizational Structure Regulations Principles Shareholder Structure Contact Group companies Greece Turkey Cyprus Bulgaria Romania FYROM Servia Albania Egypt South Africa UK Malta Australia

    Original URL path: https://www.nbg.gr/en/the-group/corporate-social-responsibility/responsibility-employees (2015-07-15)
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  • Leading Ahead
    Group HR Performance Management System Personal Banking A strategic advantage or a routine function Securities Services Division International relations and profile Click here to read the issue Issue 26 January Contents include General Meeting of Shareholders 1st Antifraud Conference New IRIS Credits system Click here to read the issue 2012 Issue 25 October Contents include The new voice portal for stock market transactions Developing good practices and guidance The NBG Ombudsman Click here to read the issue Issue 24 July Contents include 2nd i bank Innovation and Technology Competition The winners Pilot application of an integrated HR Performance Management System Corporate Social Responsibility NBG participates in the SAM Corporate Sustainability Assessment the FTSE4Good sustainability index Click here to read the issue Issue 23 April Contents include The role of Branch officers and Business Units in the fight against money laundering Targeted training programmes 2011 Meet the HR Team of Banca Romaneasca Click here to read the issue Issue 22 February Contents include NBG celebrates its 170th anniversary Applying Responsible Lending principles Operational CRM Click here to read the issue 2011 Issue 21 April Contents include NBG s i bank store at The Mall Athens Show them Campaign to enhance digital literacy Prizes for the winners of the i bank Innovation Technology competition Click here to read the issue Issue 20 January Contents include NBG supports upgrade for medical facilities at the Evangelismos Hospital Green solutions for retail customers NBG s Central Library Click here to read the issue 2010 Issue 19 October Contents include The NBG Share Capital Strengthening Plan Transparency in Banking Contracts Commitment becomes action NBG Children Award Program for student performance Click here to read the issue Issue 18 July Contents include 1st i bank Innovation Technology competition i bank Mobile Banking NBG s environmental policy Click here to read the issue Issue 17 April Contents include The new NBG Society contract Strategic goal for 2010 Branch display system Private Banking Click here to read the issue Issue 16 January Contents include Strategic priorities of the NBG Group in 2010 Securities Services Division The role of Regulatory Compliance in the NBG Group Click here to read the issue 2009 Issue 15 October Contents include NBG promotes the growth of Renewable Energy Sources A new look for our branches Work in progress Personal Banking Click here to read the issue Issue 14 July Contents include NBG s share capital increase NBG S sponsorship programme NBG in Albania Click here to read the issue Issue 13 April Contents include 2nd Pan Hellenic Meeting of NBG Branch Managers i bank Alternative networks The Group s Strategy Team Click here to read the issue Issue 12 January Contents include NBG and the global financial crisis MiFID NBG A century in Cyprus Click here to read the issue 2008 Issue 11 October Contents include The international credit crisis Leading Ahead with medals Stopanska Banka Click here to read the issue Issue 10 July Contents include Improving teller services Incorporating time deposits into

    Original URL path: https://www.nbg.gr/en/the-group/corporate-social-responsibility/responsibility-employees/leading-ahead (2015-07-15)
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  • Responsibility to the Environment
    Accounts Cards Products and services Investment Products Products and services Long term Lending Long term Lending Solutions Short term Lending Short term Lending Solutions Specialized Lending Solutions Co funded Programmes Provision of guarantees International Trade Import Export Services Trade Finance Solutions Guarantee Programmes for International Transactions Corporate Cash Management Payroll Solutions Specially designed Corporate packages Payments Liquidity Management Solutions Ample variety of Corporate Cash Management options Relationship Managers Financial Institutions Project Finance Public Private Partnerships Project Update Securities Services Home Group Corporate Social Responsibility Responsibility to the Environment Responsibility to the Environment Share on facebook Tweet on twitter Print Page Content Respecting the Environment The Bank and its Group believe that environmental responsibility and the implementation of an appropriate environmental policy are the cornerstones of proper corporate conduct and contribution in general to the sound development of the country Extract from Code of Ethics of NBG and its Group Actions 2012 Previous Years The Bank History Financial Highlights Human Resources Human Resources Development NBG staff in numbers and charts Awards Distinctions Leading Ahead Corporate Social Responsibility CSR framework CSR Policy of NBG and its Group Organizational Structure for CSR Issues Responsibility Corporate Social Action programme Memberships in Organizations and Indices Responsibility to the Economy Responsibility to the Market Responsibility to the Employees Leading Ahead Responsibility to the Environment Responsibility to the Environment Environmental Policy Statement of NBG Environmental Management System Climate Change Responsibility to the Society NBG Cultural Foundation NBG Historical Archive Social Actions by the Banks of the NBG Group Library Annual CSR Reports Contact Corporate Governance Board of Directors Committees Management Organizational Structure Regulations Principles Shareholder Structure Contact Group companies Greece Turkey Cyprus Bulgaria Romania FYROM Servia Albania Egypt South Africa UK Malta Australia Branch and ATM Locator for Group Banks Abroad Investor Relations Financial Information Financial Announcements

    Original URL path: https://www.nbg.gr/en/the-group/corporate-social-responsibility/responsibility-environment (2015-07-15)
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  • Environmental Policy Statement of NBG
    Policy Statement of National Bank of Greece National Bank of Greece believes that environmental responsibility and the implementation of an environmental policy are the cornerstones of sound corporate behaviour and vital to sustainable development and addressing the problem of climate change Having played over many decades a crucial role in the economic and social development of Greece we are fully aware of the importance that environmental protection has for society and economic development more generally To this end the Bank has formulated an Environmental Management System in accordance with ISO 14001 The Bank s management represented by its Chief of Human Resources Group Internal Communications is responsible for the implementation and continuous improvement of the Environmental Management System We are committed to analyzing the environmental impact of our key business operations and activities setting appropriate objectives and targets for the continuous improvement of our environmental performance and the mitigation of negative environmental impact Accordingly we take initiatives and promote action plans that aim to save energy and preserve natural resources rationalise work related travel by encouraging the use of public transport manage efficiently paper and solid waste apply environmental criteria in the management of office supplies and implement environmental risk analysis and assessment policy in our investment and credit operation Besides of course our commitment to complying with environmental legislation we monitor on a regular basis the effectiveness of the Environmental Management System In our endeavour to make this policy a success we seek the participation and support of all interested parties including customers and employees Athens 12 February 2009 The Bank History Financial Highlights Human Resources Human Resources Development NBG staff in numbers and charts Awards Distinctions Leading Ahead Corporate Social Responsibility CSR framework CSR Policy of NBG and its Group Organizational Structure for CSR Issues Responsibility Corporate Social

    Original URL path: https://www.nbg.gr/en/the-group/corporate-social-responsibility/responsibility-environment/environmental-policy-statement (2015-07-15)
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  • Environmental Management System
    Solutions Co funded Programmes Provision of guarantees International Trade Import Export Services Trade Finance Solutions Guarantee Programmes for International Transactions Corporate Cash Management Payroll Solutions Specially designed Corporate packages Payments Liquidity Management Solutions Ample variety of Corporate Cash Management options Relationship Managers Financial Institutions Project Finance Public Private Partnerships Project Update Securities Services Home Group Corporate Social Responsibility Responsibility to the Environment Environmental Management System Environmental Management System Share on facebook Tweet on twitter Print Page Content In line with our commitment to environmentally responsible operations since 2004 we have developed and implemented an Environmental Management System in compliance with international standard ISO 14001 In the context of the Environmental management system the Bank s total environmental impact was analysed and led to the formulation of the following 5 key principles for NBG s Action Programme 1 Conservation of natural resources and energy 2 Rationalisation of work related travel and commuting 3 Effective management of paper and solid waste 4 Deployment of environmental standards in procurements 5 Deployment of an environmental risk assessment policy in investment and credit processes The Bank History Financial Highlights Human Resources Human Resources Development NBG staff in numbers and charts Awards Distinctions Leading Ahead Corporate Social Responsibility CSR framework CSR Policy of NBG and its Group Organizational Structure for CSR Issues Responsibility Corporate Social Action programme Memberships in Organizations and Indices Responsibility to the Economy Responsibility to the Market Responsibility to the Employees Leading Ahead Responsibility to the Environment Environmental Policy Statement of NBG Environmental Management System Environmental Management System Climate Change Responsibility to the Society NBG Cultural Foundation NBG Historical Archive Social Actions by the Banks of the NBG Group Library Annual CSR Reports Contact Corporate Governance Board of Directors Committees Management Organizational Structure Regulations Principles Shareholder Structure Contact Group companies Greece Turkey Cyprus

    Original URL path: https://www.nbg.gr/en/the-group/corporate-social-responsibility/responsibility-environment/environmental-management-system (2015-07-15)
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